Rest assured in trying our products. We offer a 60 day money back guarantee of all products, giving you enough time to try our products. You just simply pay for the return shipping of the product and less the shipping & handling fee is $10.00 USD.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. We will not take orders if this is the case.
LeCerre Skincare commits to fast delivery for our customers. Orders within the United States will arrive within 2-7 business days from the time that it was placed. International orders, LeCerre Skincare commits to shipping the order within 48 hours but can not guarantee it's delivery window due to variations in shipping policies and regulations for each country.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.